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Assessment-Based Certificate Program in Practice Management
Program Overview

The AAMA Assessment-Based Certificate Program in Practice Management is a microcredential that provides comprehensive education in three key topics:

  • Leadership, management, and employee engagement
  • Medical practice management structure
  • Quality management and improvement

This program will expand and advance your knowledge of essential aspects of practice management, including how to lead and manage employees, understand practice structure, and measure and provide quality health care.
Program Information

Program Description

Strong medical practices depend on effective leadership, sound organizational structure, and a commitment to quality improvement. This bundle explores the core principles of managing healthcare organizations, including leadership and employee engagement, medical practice operations, quality measurement, value-based care, and risk management. Learners will gain practical knowledge to help build productive teams, improve operational efficiency, support quality outcomes, and contribute to safe, patient-centered care.

These foundational management concepts are valuable for medical assistants seeking to expand their understanding of healthcare administration and practice performance.


Content Overview

Note: To earn the certificate, learners must successfully complete all three courses and the final assessment.
  • Course 1: Leadership, Management, and Employee Engagement
    Gain foundational information on how to lead, manage, communicate with, and engage employees.
  • Course 2: Medical Practice Management Structure
    Gain a deeper understanding of management-level organizational structures in a medical practice, including the roles and responsibilities of practice managers.
  • Course 3: Quality Management and Improvement
    Examine foundational concepts in quality improvement, performance measurement, benchmarking, and the role of data in these processes. Review value-based health care and risk management in the medical practice.


Additional Information

  • A practice exam is included for each course.
  • The final assessment must be passed with a score of 70% or higher in order to earn the CEU credit.
  • This is a closed-book test, with no option for going back into the course once the test has been started.


Note: A digital badge is coming soon! 

Key Takeaways
  • Differentiate leadership and management responsibilities within healthcare organizations.
  • Identify key roles and functions within medical practice management structures.
  • Apply strategies that improve employee engagement and team effectiveness.
  • Explain quality improvement, benchmarking, and performance measurement concepts.
  • Recognize principles of value-based care and organizational risk management.
  • Discuss how effective leadership and operations support quality patient outcomes.
Course Contributors
American Association of Medical Assistants (AAMA) Developer and publisher of the Assessment-Based Certificate in Medical Practice Management educational content covering leadership, organizational structure, quality improvement, and practice operations.
Intended Audience
This bundle is designed for medical assistants, CMA (AAMA) professionals, aspiring practice managers, healthcare supervisors, and ambulatory care staff interested in strengthening their knowledge of healthcare leadership, operations, quality improvement, and organizational performance. Learners will gain practical skills that support effective practice management and high-quality patient care.
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Retake Information
One retake on the final assessment is allowed. Participants must wait a minimum of seven days from a failing score to retake the final assessment.
Summary
Availability:
On-Demand
Cost:
Member: $170.00
Nonmember: $255.00
CEU Offered:
8.5 Gen/Adm CEUs
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