Learn about the importance of engaging conversations and how they can foster feelings of comfort and safety with patients. Explore the key aspects of motivational interviewing and strategies to hone your skills. Follow along on a role-play, and highlight the approach and benefits of motivational interviewing.

This free webinar is presented by Amy Shanahan, MS CADC, and provided by the Medical Assistant Partnership for Healthy Pregnancies and Families, a partner of the AAMA.