Bundle Overview
Medical assistants help create safer health care environments through informed patient support and fair workplace practices. This bundle examines new options for preventing severe respiratory syncytial virus illness and strategies for addressing favoritism, bias, and discrimination at work.
Learners will strengthen their ability to recognize health and workplace risks, communicate accurate information, apply policies consistently, and support patients and colleagues with professionalism. Together, the courses emphasize proactive action, equitable treatment, and accountability in ambulatory care.
Bundle Information
Bundle Description
This bundle explores two important topics affecting patient care and workplace effectiveness. Learners will gain practical knowledge of respiratory syncytial virus (RSV), including risk factors and prevention strategies, while also examining the impact of workplace favoritism and identifying approaches to foster a fair, accountable, and inclusive work environment.
Medical Assisting Today now includes a 2.5 AAMA CEU article plus an extra 1 AAMA CEU article in each magazine! As a bonus for AAMA members, this extra CEU article is available at no additional cost.
Content Overview
Course 1: Worth a Shot: New Preventive Options Available for Respiratory Syncytial Virus (2.5 Gen/Clin AAMA CEUs)
Highly contagious and often underestimated, respiratory syncytial virus (RSV) causes about 2.1 million outpatient visits in the United States every year. Fortunately, recent advancements in vaccines and antibody therapies can bolster prevention. Gain an overview of RSV, and learn about risk factors, prevention tools, and the important of raising awareness of RSV.
Course 2: Playing Favorites? Avoid Favoritism in the Workplace by Treating All Employees Equally (1 Gen/Admin AAMA CEU)
Managers showing favoritism weakens employee’s trust, increases emotional exhaustion, and creates numerous other consequences. Review key definitions and employee protections. Then, discover strategies for eliminating workplace favoritism and creating policies to help managers be accountable.
Key Takeaways
- Recognize RSV risks, complications, warning signs, and high-risk patient populations.
- Compare vaccines and monoclonal antibodies used to prevent severe RSV illness.
- Apply practical strategies for patient education and RSV prevention.
- Identify behaviors that demonstrate workplace favoritism, bias, or discrimination.
- Explain how consistent policies promote fairness, trust, and accountability.
- Apply professional responses to workplace concerns and observed discriminatory behavior.
Course Contributors
Mark Harris
Author, "Worth a Shot: New Preventative Options Available for Respiratory Syncytial Virus".
Cathy Cassata
Author, "Playing Favorites: Avoid Favoritism in the Workplace by Treating All Employees Equitably".
Intended Audience
This bundle is designed for medical assistants, CMA (AAMA) professionals, practice managers, and allied health staff in ambulatory settings. It is especially relevant for professionals who educate patients, support immunization services, supervise team members, apply workplace policies, or help maintain safe, respectful, and equitable care environments.
Retake Information
Please note that retakes for this online course require repurchase.