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January/February 2026 Medical Assisting Today Courses
Bundle Overview
This bundle explores strategies for supporting both patient health and practice improvement. Learners will examine evidence-based approaches to weight management, including compassionate patient support and nutrition resources, while also learning how to collect, evaluate, and apply patient feedback to enhance care quality and patient satisfaction.

Medical Assisting Today now includes a 2.5 AAMA CEU article plus an extra 1 AAMA CEU article in each magazine! As a bonus for AAMA members, this extra CEU article is available at no additional cost.
Bundle Information

Bundle Description
This bundle connects two essential aspects of patient-centered care: responding constructively to patient feedback and supporting individualized nutrition and weight-management goals. Medical assistants will explore how surveys identify opportunities to improve the patient experience and how respectful, personalized communication supports sustainable health changes.

Together, "Survey Says" and "One Size Does Not Fit All" emphasize listening without judgment, recognizing individual needs, collaborating with the health care team, and translating patient input into meaningful improvements.

Content Overview
Course 1: One Size Does Not Fit All: Weight Management Plans for Individuals (2.5 Gen/Clin)
A major component of healthy living is nutrition. Learn about the conditions of being overweight and obese and how they have an impact on a person’s health. Discover strategies and resources for following a healthy diet. Understand how to provide nonjudgmental and supportive health care treatment to patients aiming to strengthen their health.

 

Course 2: Survey Says: Use Negative Patient Feedback to Your Advantage (1 Gen/Admin)

One of the most effective ways to receive feedback from patients is through surveys. Discover why patient feedback is crucial to the success of a practice. Learn how to develop and distribute surveys. Understand how to use negative patient feedback to improve patient care.

Key Takeaways
  • Explain how patient feedback supports quality improvement and stronger patient relationships.
  • Identify effective methods for collecting accessible and actionable patient feedback.
  • Apply professional strategies when responding to negative comments or patient concerns.
  • Describe factors that influence individualized nutrition and weight-management plans.
  • Recognize when patients may benefit from registered dietitian nutritionist services.
  • Apply respectful, nonjudgmental communication when supporting health behavior changes.
Course Contributors
Mark Harris
Author, "One Size Does Not Fit All: Weight Management Plans for Individuals"

Kelli Smith
Author, "Survey Says: Use Negative Patient Feedback to Your Advantage"
Intended Audience
This bundle is designed for medical assistants, CMA (AAMA) professionals, educators, allied health professionals, and ambulatory care team members. It provides practical strategies for listening to patients, responding to concerns, reinforcing individualized care plans, and supporting meaningful improvements in patient experience and health outcomes.
Retake Information
Please note that retakes for this online course require repurchase.
Summary
Availability:
On-Demand
Cost:
Member: $20.00
Nonmember: $40.00
CEU Offered:
3.5 Gen/Clin CEUs
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