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Population Health Module (Digital Badge Package)
Bundle Overview
The Population Health Module is the first installment of continuing education materials released by the Career Professional Development Committee of the AAMA that aims to enhance medical assistants’ and other allied health professionals’ skills and assist medical assistants in advancing their career outlook and growing into new and emerging roles in the health care delivery system.

Learners will gain insight into how they can contribute to improving health outcomes for patients in their community.
Description

Bundle Description
This bundle explores the essential concepts and strategies that drive successful population health initiatives in ambulatory care settings. Learners will examine health coaching, care management programs, patient-centered care coordination, patient navigation, behavioral health integration, and motivational interviewing. Together, these courses demonstrate how medical assistants can improve patient engagement, support behavior change, coordinate care across the health continuum, and address barriers that affect health outcomes. The bundle emphasizes practical, team-based approaches that help medical assistants contribute to better patient experiences, improved population health outcomes, and more efficient health care delivery.

Content Overview
To earn the Population Health Module digital badge, learners must successfully complete all six courses and the final assessment: 

  • Population Health Overview
  • The Impact of Behavioral Health on Population Health
  • Creating Care Management Programs
  • The Expanding Field of Health Coaching: An Ideal Role for Credentialed Medical Assistants
  • Patient Navigators: An Ideal Role for Credentialed Medical Assistants
  • Motivational Interviewing: Understanding the How, What, When, and Why
60 days is the time allotment for completing the Population Health Module.
Key Takeaways
  • Describe the role of population health in ambulatory care practice.
  • Apply health coaching and motivational interviewing techniques to support behavior change.
  • Recognize care management strategies that improve chronic disease outcomes.
  • Identify patient navigation and care coordination approaches that reduce barriers to care.
  • Explain the impact of behavioral health integration on patient outcomes and access to care.
  • Discuss the expanding leadership and population health roles of medical assistants.
Course Contributors
  • Donald A. Balasa, JD, MBA 
  • Aimee Wicker, CMA (AAMA), PCMH CCE
  • Mark Harris
  • Deborah Novak, CMA (AAMA)
  • Loxie Kistler, EdD, MS, BSN, RN, CMA (AAMA)
Intended Audience
This bundle is designed for medical assistants, CMA (AAMA) professionals, and other ambulatory care team members involved in patient engagement, care coordination, chronic disease management, and population health initiatives. Learners will gain practical skills to support patients across the care continuum, improve health outcomes, address behavioral and social barriers to care, and contribute to high-quality, patient-centered health care delivery.
Retake Information
One retake on the final assessment is allowed.
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Population Health Module Bulk Order Discount Purchase Application
pdf document link
Institutions that wish to purchase the entire module (all six courses) in bulk for individuals within their organization may apply for a discount. To apply, complete and submit the Population Health Module Bulk Order Discount Purchase Application.
Summary
Availability:
Expires 60 days after start
Cost:
Member: $95.00
Nonmember: $160.00
CEU Offered:
3 Gen/Clin CEUs
8 Gen/Adm/Clin CEUs
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