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What is a CMA (AAMA)?
What is a Medical Assistant
Occupational Analysis of the CMA (AAMA)
Compensation and Benefits
CAAHEP and ABHES Accredited Programs
Medical Assistant Spotlight
FAQs on Medical Assisting
ABR in Order Entry
Verify ABR-OE Status
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CMA (AAMA) Exam
About the Exam
Exam Application Steps
Apply for the Exam
Study for the Exam
Verify CMA (AAMA) Status
FAQs on CMA (AAMA) Certification
CMA (AAMA) Practice Exam
FAQs on CMA (AAMA) Practice Exam
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Human Relations Unit 3: Customer Service
Human Relations Unit 3: Customer Service
Description
Excellent customer service helps your workplace stand out and keeps patients coming back. Discover how to help patients set goals for treatment, and learn to address—and overcome—your own cultural biases.
Summary
Availability:
On-Demand
Access expires 14 days after start
Cost:
Member: $20.00
Nonmember: $40.00
CEU Offered:
5 General CEUs
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